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Consulting Services

Consulting in Decision Support systems and architecture

ISoft offers a full range of services related to Decision Support.

With a strong experience in Data Mining and Decision Support consulting, the ISoft team has developed an efficient methodology.

Even with powerful but very easy to use data mining tools like ALICE d'ISoft, a good methodology is mandatory to achieve relevant results. In the big picture, the place where the data mining tool is used is during the 'Analysis preparation' and 'Analysis' steps.

We provide customized implementation of the whole Decision Support process. With our years of experience, we can provide a solution to your Decision support problem, by putting the best of Data Mining to your service.

Application

The client organism is a network of financial and savings banks in France. 

Concerns: 

  • The operations made by customers on the cash dispensers result in financial compensations between banks. When a card carrier from a different bank makes an operation on a cash dispenser, the bank network gains 5 FF. 
  • Thus, a cash dispenser is profitable (after installation and maintenance costs are deducted), only if it is used by enough card carriers. Otherwise, it is a drain to the agency. 
  • The objective is to deploy the cash dispenser network by determining the factors that influence their yield, and choosing the best possible conditions to capture customer use. 
Implementation: 
  • Centralization, homogenization and fusion of data from different sources within a Data Mart.
  • Data preparation.
  • Modeling of the activities of the network of cash dispensers.
  • Construction of a typology and elaboration of rules that allow to determine the factors of success of the cash dispensers.
  • Recommendations for the optimization of existing and new implantations. 

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